project closure

Project Closure: When is Done Really Done?

The project closure process, which as project managers know, simply means closing out a project at its conclusion, can happen many ways. Some project closures are positive; many are negative. In my experience working with multiple AV integration companies, I’ve seen all types of scenarios play out. And I’m sad

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next-generation leadership

Next-Generation Leadership Training

Is Your Next-Generation of Leadership Ready to Lead? Finding and retaining talent is a hot topic with systems integrators in 2019. NSCA and Navigate commonly hear how many integrators are struggling with developing new leaders to better understand the business, enlarge their contribution, and add more value. Navigate has listened to

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quality equals pride

Quality Equals Pride

Is there a direct linkage between the level of quality delivered within an AV systems integration project and the level of personal and organizational pride in that accomplishment? And if so – which comes first? Is there a causal relationship? Before we start – we need to define both quality

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project management

Creating Project Managers the Right Way

Many organizations that are beginning to mature their business management practices go through a process of determining who to select as their project managers and how to nurture their competence and capabilities. As a certified Project Management Professional and practicing project manager for 25 years, and as someone who’s taught

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Lessons-Learned

What Should A Lessons-Learned Process Focus On?

When working on an AV project, how often do we hear the words, “Didn’t this happen last time?” Remember, the definition of insanity is doing the same thing over and over again expecting a different result. You could say the same about many organizations’ lessons-learned process — or more aptly named,

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dropped handoffs

Handoffs Between Organizational Roles

What is the cost of dropped handoffs in your AV integration business? In my experience managing projects — and in working with companies that are also attempting to manage projects — a key determinant of success or failure is the handoff between organizational roles and functions. In small companies, where

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The AV Profession podcast

Creating a Company Culture for Success

Brad Malone from Navigate Management Consulting discusses creating company culture. Malone describes the decisions that need to be made at the top by leadership. How do you incorporate culture and values throughout an organization? What do you do when handling “special” employees?

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The AV Profession podcast

Setting Goals for Employees

On this AV Profession, we look at the importance of growth tracks for your employees. How you define them and the best way to set up a compensation plan for your employees. Navigate’s Brad Malone talks about developing your employees and empowering them for success.

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The AV Profession podcast

Company Vision and Mission

Vision, Mission, Values, and Ethics. What these words mean to you and your business. How a “special” salesperson or client could be hurting your company’s mission.

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The AV Profession podcast

The Cost of Quality

What is the cost of quality? On this episode of The AV Profession, we talk with Navigate’s Brad Malone about understanding the cost of creating quality projects. How do you get rid of the “done, done” mentality? We also discuss how you can find out how much it’s really costing you to do a job multiple times.

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Recent Posts

When is the Project Done vs. Done-Done

What's interesting, humorous or even sad, is an integrator’s …

Project Closure: When is Done Really Done?

The project closure process, which as project managers know, …

Measuring for Measuring’s Sake

How do you keep score in your integration business, …

Next-Generation Leadership Training

Is Your Next-Generation of Leadership Ready to Lead? Finding and …

Quality Equals Pride

Is there a direct linkage between the level of …

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When is the Project Done vs. Done-Done

What's interesting, humorous or even sad, is an integrator’s …

Project Closure: When is Done Really Done?

The project closure process, which as project managers know, …

Measuring for Measuring’s Sake

How do you keep score in your integration business, …

Next-Generation Leadership Training

Is Your Next-Generation of Leadership Ready to Lead? Finding and …

Quality Equals Pride

Is there a direct linkage between the level of …