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company assessment

The Company Assessment

Let me ask, have you ever had a company assessment?  Every year I make the oft-annoying appointment to see my personal doctor for a checkup during which he asks all about my life.  What am I eating and drinking, how… Read more
cost of poor quality

How much does 5 minutes cost?

What does it cost the people downstream from one another in terms of time, money, productivity, morale, and opportunity costs when an upstream person cannot take five minutes extra to complete a task, activity or deliverable to defined quality standard?… Read more
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Using RMR As Your Financial Backbone

Recurring Monthly Revenue can support your business between your …

The Value of System IDs in Delivering Support

System IDs allow you to identify individual systems by …

It’s All About Support Part One: The Overview

There are five necessary steps for integrators that intend …

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The five concepts of labor costs. As AV integrators …

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