Vision, Mission, Values, and Ethics. What these words mean to you and your business. How a “special” salesperson or client could be hurting your company’s mission.
On this AV Profession, we look at the importance of growth tracks for your employees. How you define them and the best way to set up a compensation plan for your employees. Navigate’s Brad Malone talks about developing your employees and empowering them for success.
None of us like having unproductive meetings. From starting on time to setting a clear agenda, there are obstacles for getting the most out of your time together whether in person or virtually. Navigate’s David McNutt brings six questions you can use to manage employees and meetings.
In some companies and industries, once the salesperson has the purchase order they consider their task to be complete. In the audiovisual industry that isn’t always the case. Bill Sharer talks about when the salesperson’s job is done, and when it's done-done.
Brad Malone from Navigate Management Consulting discusses creating company culture. Malone describes the decisions that need to be made at the top by leadership. How do you incorporate culture and values throughout an organization? What do you do when handling “special” employees?
David McNutt from Navigate Management Consulting brings some advice on assessing and hiring a new accounting team. When is it time to get a new look at your books and accounting practices? How do you set about getting a new CFO? When isn’t it time to change?
When it comes to your clients’ projects there are several steps in the sales process for getting down to what they really need. As a sales and engineering team, it could be easy to assume certain things about a project especially if it appears similar to another project. Navigate’s Bill Sharer diving deep with discovery during the sales process.
Navigate’s Brad Malone talks about the danger of a “Watermelon Culture”, where projects appear on-time and budget, but hide issues from the client. How to encourage transparency and hard truths within your projects.
The five concepts of labor costs. As AV integrators focus on expanding their services business, there is an extra emphasis on labor. Navigate’s David McNutt outlines the major concepts around labor costs, and how to manage them efficiently. What are the differences between direct vs. indirect vs. overhead labor costs? What are fully burdened labor costs? How does this impact profitability?
There are five necessary steps for integrators that intend to provide Support Why do so many AV integrators spend their time and resources selling projects and nothing else? Projects come and go, and when they go, you need to refill…
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