Do your quotes and proposals help you differentiate your offer and get the desired results? Consider these thoughts: Quotes and proposals are very different! Yes, quotes and proposals are very different, yet we see the terms (and documents) used interchangeably. As a company matures out of the equipment business, through
It’s no secret that at Navigate, we love metrics! Performance metrics are critical for the success of your integration business. Without the ability to measure performance, management cannot be effective. And you can’t determine what constitutes a good performance without having good metrics. One of the buzzwords we are hearing
When working on an AV project, how often do we hear the words, “Didn’t this happen last time?” Remember, the definition of insanity is doing the same thing over and over again expecting a different result. You could say the same about many organizations’ lessons-learned process — or more aptly named,
What is the cost of quality? On this episode of The AV Profession, we talk with Navigate’s Brad Malone about understanding the cost of creating quality projects. How do you get rid of the “done, done” mentality? We also discuss how you can find out how much it’s really costing you to do a job multiple times.
Good management is about making clear and timely decisions so that the business runs smoothly and profitably with as little disruption and drama as possible. Three common deterrents to clear decision making by company leadership are: doubt, fear and lack of structure. Making decisions as you work on your business
If you hear the term “Labor Burden”, and you want to glaze over a bit, don’t. Understanding Labor Burden, as applied to the direct hourly cost of your billable labor (Technicians, Engineers, Programmers, Project Managers, etc.), may just change your business. It is a crucial concept in running a profitable