project closure

Project Closure: When is Done Really Done?

The project closure process, which as project managers know, simply means closing out a project at its conclusion, can happen many ways. Some project closures are positive; many are negative. In my experience working with multiple AV integration companies, I’ve seen all types of scenarios play out. And I’m sad

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Getting Ready for Support

Companies in AV can earn a sizable monthly revenue by adding a service model to their lineup. But it takes deliberate planning to develop streams of monthly recurring revenue. In this episode, Steve Riley and Tim Albright talk to us about looking at where to focus when getting a support model started and how to get all the teams in your company ready.

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The AV Profession podcast

Using RMR As Your Financial Backbone

Recurring Monthly Revenue can support your business between your regular installations through jobs like AV as a service and support agreements. Navigate’s Steve Riley talks about the importance of recurring revenue from a service and business standpoint.

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Support

It’s All About Support Part One: The Overview

There are five necessary steps for integrators that intend to provide Support Why do so many AV integrators spend their time and resources selling projects and nothing else? Projects come and go, and when they go, you need to refill the hopper with more projects. Projects clog up the warehouse,

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The AV Profession podcast

The Five Concepts of Labor Costs

The five concepts of labor costs. As AV integrators focus on expanding their services business, there is an extra emphasis on labor. Navigate’s David McNutt outlines the major concepts around labor costs, and how to manage them efficiently. What are the differences between direct vs. indirect vs. overhead labor costs? What are fully burdened labor costs? How does this impact profitability?

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The AV Profession podcast

Labor as a Profit Center

How do you account for labor? Is it a variable or a fixed cost of the sale? On today’s episode of The AV Profession we talk with Navigate’s David McNutt about ways to use labor as a profit center.

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company assessment

The Company Assessment

Let me ask, have you ever had a company assessment?  Every year I make the oft-annoying appointment to see my personal doctor for a checkup during which he asks all about my life.  What am I eating and drinking, how am I sleeping, am I exercising, what stress am I

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