quotes and proposals

What’s the Difference Between a Quote and a Proposal?

Do your quotes and proposals help you differentiate your offer and get the desired results?  Consider these thoughts: Quotes and proposals are very different! Yes, quotes and proposals are very different, yet we see the terms (and documents) used interchangeably.  As a company matures out of the equipment business, through

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job descriptions

The Value of Job Descriptions

Good job descriptions are the Swiss Army Knife of the human resources business Job descriptions should be right at your fingertips whenever you have an HR matter to address. A principle of organization holds that organization should be based upon the work to be performed, not on the people available to

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The AV Profession podcast

Drilling Down with your Projects

When it comes to your clients’ projects there are several steps in the sales process for getting down to what they really need. As a sales and engineering team, it could be easy to assume certain things about a project especially if it appears similar to another project. Navigate’s Bill Sharer diving deep with discovery during the sales process.

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The AV Profession podcast

Done and Done-Done

In some companies and industries, once the salesperson has the purchase order they consider their task to be complete. In the audiovisual industry that isn’t always the case. Bill Sharer talks about when the salesperson’s job is done, and when it’s done-done.

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better decision making

Better Decision Making – Part 2

What is a decision? It’s “the course of action you intend to take when it isn’t obvious what to do.” Part One of our discussion about decisions addressed how managers should approach them. Part Two raises some ideas and questions for further consideration about who should make the decisions: you or

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