As we enter the six month of “lock-down” within this pandemic, I’d like to share one of the themes I heard over and over from my virtual clients – independent of the role (Executives to Managers to Technicians). Many organizations are struggling to measure the performance of their people
Navigate has worked with hundreds of AV and Systems Integration companies, and one thing that continues to amaze us is the difference in process maturity between companies – and the results. There are several areas where you can distinguish mature and immature companies – especially in their approach to
As I work with multiple companies and facilitate numerous courses, I’m often struck by the apparent lack of joy and fulfillment I see in and feel from executives, managers, and employees. Have you also seen and felt this trend in your workplace? What happened to the adage “Choose
Is the systems integration industry ready to fully acknowledge the value of women in project management, and support their growth? I hope so, because whether the job is filled by women or men, it’s time to shift the paradigm of project manager from a through-the-ranks, glorified technical lead (someone who
Friend vs Manager I’ve had many conversations recently with owners, directors, managers and employees at AV integration companies about the topic of accountability — or the lack thereof. When I ask them about their frustrations with both their direct reports, peers and others in the organization, I hear answers like,
When we follow standards, it allows us to establish, measure and assure a level of quality, and predictability to our clients, and to one another. These days, many people have a hard time understanding why some people don’t seem to know how or care about doing the “right things” the
I find that “morale” is one of those words like “culture.” We know we’ve got one – it just usually isn’t what we exactly desire or picture it to be. And somehow, we often feel powerless, or at a disadvantage to measure it, and take action to directly impact it.
Here’s a question all AV companies need to ask: How do we handle resource management inside our organizations? Resource management is such an important issue, it invariably leads to other questions: How do we manage the utilization of our resources effectively? How do we set objectives that our people
The project closure process, which as project managers know, simply means closing out a project at its conclusion, can happen many ways. Some project closures are positive; many are negative. In my experience working with multiple AV integration companies, I’ve seen all types of scenarios play out. And I’m sad
Is Your Next-Generation of Leadership Ready to Lead? Finding and retaining talent is a hot topic with systems integrators in 2019. NSCA and Navigate commonly hear how many integrators are struggling with developing new leaders to better understand the business, enlarge their contribution, and add more value. Navigate has listened to
