Leadership is based on service – not ego or power In these unprecedented times we need true leadership from our owners, executive and middle managers, project managers and technical leads (whether they be technicians, engineers, programmers, or service/support). This list may seem long – but leadership is not based
Customer experience permeates everything you do Every phase of your projects, sales, implementation, service, and finance, all contribute to the experience your clients have when working with your integration company. How does this align with your company values? Are you shaping your client’s experience, or reactively responding to it when
Unlock Success with Executive Coaching Executive coaching has emerged as a powerful tool for professional development, offering leaders a tailored approach to enhance their skills and achieve peak performance. As organizations recognize the value of investing in their leadership teams, the concept has gained popularity. In this article, we
Navigate finds that people are often rewarded by how busy they are, rather than how productive they are. I was recently working with a company and the president said, “I want people who put in lots of effort.” I asked him to define that. “I want them working from seven
What is Navigate Academy? Navigate Academy is our online learning platform designed specifically for systems integrators and their related technology partners. This program is designed to teach your team about project management, process management, leadership, culture, and business management in one convenient place. We have dozens of courses,
When working on an integration project, how often do we hear, “Didn’t this happen last time?” Remember, the definition of insanity is doing the same thing over and over again, and expecting a different result. You could say the same about many organizations’ lessons-learned process — or more aptly
