Everyone should understand why processes are in place If an integrator is engaging in an activity on a daily basis, the people need to know why. What is the purpose of your processes? And does everyone understand the value? Mature companies document and improve their processes incrementally — in a
Leadership is based on service – not ego or power In these unprecedented times we need true leadership from our owners, executive and middle managers, project managers and technical leads (whether they be technicians, engineers, programmers, or service/support). This list may seem long – but leadership is not based
Customer experience permeates everything you do Every phase of your projects, sales, implementation, service, and finance, all contribute to the experience your clients have when working with your integration company. How does this align with your company values? Are you shaping your client’s experience, or reactively responding to it when
Unlock Success with Executive Coaching Executive coaching has emerged as a powerful tool for professional development, offering leaders a tailored approach to enhance their skills and achieve peak performance. As organizations recognize the value of investing in their leadership teams, the concept has gained popularity. In this article, we
Navigate finds that people are often rewarded by how busy they are, rather than how productive they are. I was recently working with a company and the president said, “I want people who put in lots of effort.” I asked him to define that. “I want them working from seven
Navigate Management Consulting announces that Jim Colquhoun CTS-D, CTS-I, ISF-C, has joined the firm. Jim Colquhoun held the position of VP & Chief Technologist for Avidex for the last 15 years. His corporate responsibilities included developing new Avidex product offerings and assisting with the development of internal programs and
In a previous blog post, ‘What Should a Lessons Learned Process Focus On?’, we concluded that a mature lessons learned process can pay huge dividends, especially for systems integrators that work on a multitude of similar projects under tight deadlines. Navigate has been fortunate to work with hundreds of integration
The mature practice of project management has become one of the key differentiators for integration companies that are interested in achieving long-term success. Mature project management practices lead to increased profit, greater client satisfaction, higher employee morale and overall quality improvement. But many integrators treat the subject of project management as
A work breakdown structure serves many critical purposes, the most important of which is defining the work to be performed and breaking it into manageable components. For systems integrators, a Work Breakdown Structure (WBS) provides the building blocks for successful Project Management. In the 1950s, the U.S. Department of Defense
Navigate Management Consulting announces that Craig Jacobus has joined the firm With over 30 years of executive positions leading companies, Craig Jacobus knows what it takes to grow successful enterprises. Craig is owner and president of Jacobus & Associates, LLC, an executive coaching and consulting firm specializing in working one-on-one
