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Navigate's Four Pillars of Support

Navigate’s Four Pillars of Support

Integrators are making the shift from a reactive service model to a proactive support model There has been a lot of discussion in the integrator community about best practices for developing services and support revenue, and how to embrace a recurring revenue model.   Today, our own Steve Riley is

service level agreement

Where Should Integrators Start with their Services Offering?

A question that Navigate often hears from integrators is, “How do we grow our services business?” Steve Riley is our resident support and service guru. Today, Steve talks with Brad about some best practices for integrators that want to build a service and support offering. “Many customers ask me how