A Dual Path to Effective Leadership The adage “inspect what you expect” is great advice for business leaders. This principle, when executed well, ensures that teams are aligned with the strategic objectives and operational standards set by their leaders and managers. However, there is a critical nuance to this principle
When leaders blame other people or circumstances for problems, or fail to acknowledge how they may have contributed to undesirable outcomes, or try to “fix” people instead of fixing the systems within which their people work, they end up producing team members who are more concerned with passing the buck
This book of the month, QBQ! The Question Behind the Question, is one of Patrick Britton’s favorites, and his go-to book on personal accountability. No organization, or individual, can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without accountability. QBQ! answers the question –
