Are you baffled by how your integration company can keep making the same mistakes project after project? Do you feel you have been climbing an unending, uphill battle trying to focus your employees’ limited time on more valuable work? You’re not alone! In fact, these obstacles are so common in
“The volume and complexity of what we know has exceeded our individual ability to deliver its benefits correctly, safely or reliably.” Atul Gawande At Navigate, we are long-time believers in checklists and documented processes – not only are they a help, they are required for success. As the integration industry
When was the last time you rolled out the red carpet for your internal customers? On this episode of The AV Profession, Tim Albright and Brad Malone take a look at serving internal customers, and ways to do that better. “When I look at serving internal customers, that doesn’t
Navigate Management Consulting announces that Robert Hammond has joined the firm. Robert brings more than 20 years of executive and leadership experience in the systems integration industry with a strong history of impactful and profitable change in organizations. “I have known Brad for years, both as a client and through
On this episode of the AV Profession, Brad Malone joins Tim Albright to discuss human resource management. How can integrators make sure that their human resources are where they’re supposed to be, when they’re supposed to be there? It can be a real juggling act when integrators are sharing
As someone who values business decisions based on hard data, I have long mined my backlog data to determine how I can use it to predict profit in a period. In a project-driven integration business, if you can accurately forecast revenue, you can also accurately predict that period’s net
One of Eli Goldratt’s convictions was that the goal of an individual or an organization should not be defined in absolute terms. A good definition of a goal is one that sets us on a path of ongoing improvement. Written in a fast-paced thriller style, The Goal, a gripping novel,
While there are many Key Performance Indicators that are useful in managing your systems integration business, Navigate finds three that are critical and not valued highly enough. These three critical Key Performance Indicators help us predict future results: Monthly P&L, specifically recognized revenue for the period Monthly new orders
As we enter the six month of “lock-down” within this pandemic, I’d like to share one of the themes I heard over and over from my virtual clients – independent of the role (Executives to Managers to Technicians). Many organizations are struggling to measure the performance of their people
What are the impacts of being a sales driven organization? On this episode of The AV Profession, Brad Malone joins Tim Albright to talk about the culture of your integration business, and how it can impact your employees and your customers. “Often, when I work with integrators they’ll say,
