Welcome to The Navigator, our monthly video series dedicated to helping integrators achieve better business results. On this episode, Brad Malone is joined by Brad Dempsey, CEO of Solutions360, to talk about performance standards and what to do when employees do not meet expectations. A question Navigate often hears
Management By Walking Talking Around “Just the act of listening means more than you can imagine to most employees.” Bob Nelson ‘Our employees are our greatest asset,’ is a popular phrase in today’s workplace. And as business leaders, it is critically important to recognize that our people
When we think of risk it typically conjures up negative connotations. Why is that? “This book helped me to realize that proactive risk management can be a positive experience, versus the negative one most people hold onto when thinking of risks,” says Brad Malone. “Humankind has typically grown through adversity,
Leadership is sexy while management is kind of tough, and that’s where we get into coddling, which is managers who really don’t manage. On this episode of the Navigator podcast, Brad Dempsey, CEO at Solutions360, joins Brad Malone to discuss how these days, it takes courage to manage, and it
In Part I of this blog series, we talked about how strategic planning is essential for your integration business. Today, we take that discussion a step further to explain why integrators should conduct strategic planning every year. Many times, we don’t start planning for adverse events until they appear,
Management maturity is crucial, and it’s not about who’s been there the longest, it’s a skill which can and must be fostered. “I see a lot of companies where the first five guys in the van are now at the executive table, 30 years later,” says Malone. “There’s nothing wrong
Navigate Management Consulting announces that Robert Hammond has joined the firm. Robert brings more than 20 years of executive and leadership experience in the systems integration industry with a strong history of impactful and profitable change in organizations. “I have known Brad for years, both as a client and through
On this episode of the AV Profession, Brad Malone joins Tim Albright to discuss human resource management. How can integrators make sure that their human resources are where they’re supposed to be, when they’re supposed to be there? It can be a real juggling act when integrators are sharing
While there are many Key Performance Indicators that are useful in managing your systems integration business, Navigate finds three that are critical and not valued highly enough. These three critical Key Performance Indicators help us predict future results: Monthly P&L, specifically recognized revenue for the period Monthly new orders
Expanded, updated, and more relevant than ever, this bestselling business classic describes a business system for the twenty-first century that is based on the Toyota (lean) model, which combines operational excellence with value-based strategies to produce steady growth through a wide range of economic conditions. The firms profiled in Lean
