Jim Colquhoun joins Navigate

Jim Colquhoun Joins Navigate Management Consulting

Navigate Management Consulting announces that Jim Colquhoun CTS-D, CTS-I, ISF-C, has joined the firm.   Jim Colquhoun held the position of VP & Chief Technologist for Avidex for the last 15 years. His corporate responsibilities included developing new Avidex product offerings and assisting with the development of internal programs and

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Navigate Academy Exclusive Offer for NSCA Members

Navigate Academy Exclusive Offer for NSCA Members

What is Navigate Academy?  Navigate Academy is our online learning platform designed specifically for systems integrators and their related technology partners. This program is designed to teach your team about project management, process management, leadership, culture, and business management in one convenient place.   We have dozens of courses,

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forming a PMO

What Are the Benefits of Forming a PMO?

Project Management should not be about firefighting. On this episode of the Navigator, Brad Malone is joined by Tofiq Indawala, Director of Product Management at Solutions360 to continue our series of discussions on project management. Too often, we see integrators that believe the role of the Project Manager is to

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Patrick Britton joins Navigate

Patrick Britton Joins Navigate Management Consulting

Navigate Management Consulting announces that Patrick Britton has joined the firm Patrick Britton has 25 years of experience in the audiovisual and visual communications industry, working for large and small systems integrators in roles covering all facets of the industry from sales to Project Management to General Manager and CEO.

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The Importance of Serving Internal Customers

The Importance of Serving Internal Customers

When was the last time you rolled out the red carpet for your internal customers?   On this episode of The AV Profession, Tim Albright and Brad Malone take a look at serving internal customers, and ways to do that better. “When I look at serving internal customers, that doesn’t

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Robert Hammond Joins Navigate Management Consulting

Robert Hammond Joins Navigate Management Consulting

Navigate Management Consulting announces that Robert Hammond has joined the firm.   Robert brings more than 20 years of executive and leadership experience in the systems integration industry with a strong history of impactful and profitable change in organizations. “I have known Brad for years, both as a client and through

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Human Resource Management

Human Resource Management for Integrators

On this episode of the AV Profession, Brad Malone joins Tim Albright to discuss human resource management.   How can integrators make sure that their human resources are where they’re supposed to be, when they’re supposed to be there? It can be a real juggling act when integrators are sharing

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The Goal

The Goal

One of Eli Goldratt’s convictions was that the goal of an individual or an organization should not be defined in absolute terms. A good definition of a goal is one that sets us on a path of ongoing improvement. Written in a fast-paced thriller style, The Goal, a gripping novel,

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critical key performance indicators

3 Critical Key Performance Indicators for Systems Integrators

While there are many Key Performance Indicators that are useful in managing your systems integration business, Navigate finds three that are critical and not valued highly enough.   These three critical Key Performance Indicators help us predict future results: Monthly P&L, specifically recognized revenue for the period Monthly new orders

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real-time project numbers

Time is Money

  On this episode of The AV Profession, Brad Malone joins Tim Albright to discuss real-time project numbers – financials, hours, payroll – what are some of the key numbers that integrators need to get right?   Financials are always important, but they are also a lag measure.   “In

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