Welcome to The Navigator, our monthly video series dedicated to helping integrators achieve better business results. On this episode, Brad Malone is joined by Brad Dempsey, CEO of Solutions360, to talk about performance standards and what to do when employees do not meet expectations. A question Navigate often hears
Management maturity is crucial, and it’s not about who’s been there the longest, it’s a skill which can and must be fostered. “I see a lot of companies where the first five guys in the van are now at the executive table, 30 years later,” says Malone. “There’s nothing wrong
With 2,500 people, and 7,800 installations in 2019, how does AVI-SPL work through standards, process and accountability? There is a lot of growth in the AV industry, and 2020 could be the first year an integration firm hits $1 billion. Some of this growth can be attributed to the rampant
When we follow standards, it allows us to establish, measure and assure a level of quality, and predictability to our clients, and to one another. These days, many people have a hard time understanding why some people don’t seem to know how or care about doing the “right things” the
