System IDs allow you to identify individual systems by a unique number, defined as a list of serialized assets that belong within the system. In today’s video, Steve Riley, talks to us about one of his passions, the area of the business called Support. “I’ve been seeing a migration or
There are five necessary steps for integrators that intend to provide Support Why do so many AV integrators spend their time and resources selling projects and nothing else? Projects come and go, and when they go, you need to refill the hopper with more projects. Projects clog up the warehouse,
The five concepts of labor costs. As AV integrators focus on expanding their services business, there is an extra emphasis on labor. Navigate’s David McNutt outlines the major concepts around labor costs, and how to manage them efficiently. What are the differences between direct vs. indirect vs. overhead labor costs? What are fully burdened labor costs? How does this impact profitability?