Navigate Management Consulting announces that Patrick Britton has joined the firm Patrick Britton has 25 years of experience in the audiovisual and visual communications industry, working for large and small systems integrators in roles covering all facets of the industry from sales to Project Management to General Manager and CEO.
How important do you think technicians are to an integrator’s brand? On this episode of The Navigator, Brad Malone is joined by Brad Dempsey, CEO at Solutions360 to discuss how technicians are important to the brand of an integration company. This topic is going to be essential as we
Leaders Eat Last is for those who want to feel they and their work matter and for those who want to inspire others to feel the same. Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home
When was the last time you rolled out the red carpet for your internal customers? On this episode of The AV Profession, Tim Albright and Brad Malone take a look at serving internal customers, and ways to do that better. “When I look at serving internal customers, that doesn’t
In Good Leaders Ask Great Questions, John Maxwell shares the art of asking questions, using them to learn and grow, connect with people, challenge yourself, improve your team, and develop better ideas. Leaders must ask questions to develop and grow, and this holds true throughout your career. The more questions
Leadership is sexy while management is kind of tough, and that’s where we get into coddling, which is managers who really don’t manage. On this episode of the Navigator podcast, Brad Dempsey, CEO at Solutions360, joins Brad Malone to discuss how these days, it takes courage to manage, and
On today’s episode of The AV Profession, Brad Malone joins Tim Albright to discuss hiring practices and the interview questions you should be asking. Finding and retaining talent is a top priority for integrators, and as we return to the workplace, Navigate is working with many integrators that are in
Do you remember the last major initiative you watched die in your organization? Did it go down with a loud crash? Or was it slowly and quietly suffocated by other competing priorities? What happened? Often, the answer is that the “whirlwind” of urgent activity required to keep things running day-to-day
In his last book, Turn the Ship Around!, (which is one of Brad Malone’s favorite books on leadership), Marquet told the incredible story of abandoning command-and-control leadership on his submarine and empowering his crew to turn the worst performing submarine to the best performer in the fleet. Now, with Leadership
The Dollarization Discipline shows organizations and marketers how to effectively communicate the economic value created by their products and services. Every day, good integration companies suffer because they create value for customers, yet they are unable to fully explain the value customers get from their solutions. Then the decision falls
