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Technology as a Service Playbook

Technology-as-a-Service Playbook

It’s a tricky time for the integration industry, and we are all in this together – all trying to break the enigmatic code for the profitable XaaS business. Are we at a tipping point? If so, what will it mean to the traditional business models we know and love? How

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How Leaders Can Inspire Accountability

How Leaders Can Inspire Accountability

When leaders blame other people or circumstances for problems, or fail to acknowledge how they may have contributed to undesirable outcomes, or try to “fix” people instead of fixing the systems within which their people work, they end up producing team members who are more concerned with passing the buck

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Getting Things Done

Getting Things Done

David Allen’s Getting Things Done (GTD) is a time management system that alleviates overwhelm, and instills focus, clarity, and confidence. The GTD method rests on the idea of moving all items of interest, relevant information, issues, tasks and projects out of one’s mind by recording them externally and then breaking

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The Power of Business Process Improvement

The Power of Business Process Improvement

Are you baffled by how your integration company can keep making the same mistakes project after project? Do you feel you have been climbing an unending, uphill battle trying to focus your employees’ limited time on more valuable work? You’re not alone! In fact, these obstacles are so common in

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The Four CX Pillars

The Four CX Pillars to Grow Your Business Now

In the U.S. alone, companies lose over $62 billion dollars a year due to poor customer experience & service. Have you thoughtfully designed the customer experience for your integration business? At the highest level, CX typically focuses on the vast expanse of the customer journey. It goes through all the

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The Streetwise Subbie

The Streetwise Subbie

Very few books explore the problems which are particular to the relationship between Specialist Contractors and the Main Contractor, or Clients with whom they are in contract. Fewer still provide solutions in such a down to earth no-nonsense way as our latest book of the month, which was suggested by

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Jim Colquhoun joins Navigate

Jim Colquhoun Joins Navigate Management Consulting

Navigate Management Consulting announces that Jim Colquhoun CTS-D, CTS-I, ISF-C, has joined the firm.   Jim Colquhoun held the position of VP & Chief Technologist for Avidex for the last 15 years. His corporate responsibilities included developing new Avidex product offerings and assisting with the development of internal programs and

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Financial Intelligence book cover

Financial Intelligence

The theme of Navigate Academy Module 42 is promoting financial literacy, especially among non-financial managers, and that is the target audience for this Navigate Book Club selection. Companies expect managers to use financial data to allocate resources and run their departments. But many managers can’t read a balance sheet, wouldn’t

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The Project Management Communications Toolkit

The Project Management Communications Toolkit

Effective communication is the most powerful tool a manager can use. This is especially true for project managers who are tasked with coordinating the efforts of every project member as well as maintaining an open dialog with Senior Executives. Helping professionals achieve a high-level of communications expertise is the goal

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The Challenger Sale

The Challenger Sale

What’s the secret to sales success? If you’re like most business leaders, you’d say it’s fundamentally about relationships-and you’d be wrong. The best salespeople don’t just build relationships with customers. They challenge them. The need to understand what top-performing reps are doing that their average performing colleagues are not drove

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