In previous blog posts, we have talked discussed the direct linkage between the level of quality delivered within an AV systems integration project and the level of pride in that accomplishment. Pride is a feeling that you respect yourself and deserve to be respected by other people; or a feeling
By Joel Rollins@joelrollinsav For some time now, I have meant to do an article about sales and marketing for rental and staging, how they are different from the rest of our industry, how they are the same and how they are changing. I was not sure when I would
Bill Sharer, AV industry consultant and co-founder of Navigate Management Consulting, died on August 19, 2019 after a battle with cancer. The AV industry lost one of its veterans, when Bill Sharer, partner and co-founder of Navigate Management Consulting, died on August 19, 2019, after a 2-year fight with cancer.
Last week Brad Malone covered some best practices for resource management in our organizations, including: alignment and continuous process improvement. Today, we further explore this theme, with a focus on how to best manage resources while also managing growth. One of the questions Navigate commonly hears from integrators is
Here’s a question all AV companies need to ask: How do we handle resource management inside our organizations? Resource management is such an important issue, it invariably leads to other questions: How do we manage the utilization of our resources effectively? How do we set objectives that our people
Do your quotes and proposals help you differentiate your offer and get the desired results? Consider these thoughts: Quotes and proposals are very different! Yes, quotes and proposals are very different, yet we see the terms (and documents) used interchangeably. As a company matures out of the equipment business, through
Without even defining corporate adolescence, you can figure out what it means. Corporate adolescence is a term I like to use to describe that awkward stage in a company’s life when they are no longer small—but not yet large. You have some of the characteristics of each but are not
It’s no secret that at Navigate, we love metrics! Performance metrics are critical for the success of your integration business. Without the ability to measure performance, management cannot be effective. And you can’t determine what constitutes a good performance without having good metrics. One of the buzzwords we are hearing
What’s interesting, humorous or even sad, is an integrator’s ability to say when a project is done and when it is done-done. The project closure process can happen many ways. Some project closures are positive, but many are negative. Last week, we discussed the processes integrators can put in place
The project closure process, which as project managers know, simply means closing out a project at its conclusion, can happen many ways. Some project closures are positive; many are negative. In my experience working with multiple AV integration companies, I’ve seen all types of scenarios play out. And I’m sad
