How do you hand project management forecasting in your integration business? One of the challenges Navigate often hears from project managers is a lack of ability to manage and forecast resources. In this video, Brad Malone is joined by Brad Dempsey, CEO of Solutions360, to discuss how forecasting leads
Integrators regularly ask Navigate for advice about how to grow their services revenue. It often goes something like this, “How do we start this, because right now we have a break fix business? We get calls from our clients and we are very reactive and we take care of them,
Integrators are making the shift from a reactive service model to a proactive support model There has been a lot of discussion in the integrator community about best practices for developing services and support revenue, and how to embrace a recurring revenue model. Today, our own Steve Riley is
Who should be responsible for the estimating process? One of the issues Navigate often addresses with customer is the estimating process. Today, our own Steve Riley is joined by Tofiq Indawala, Director of Product Management at Solutions360, to discuss who should be responsible for the estimate. “This is a conversation
With 2,500 people, and 7,800 installations in 2019, how does AVI-SPL work through standards, process and accountability? There is a lot of growth in the AV industry, and 2020 could be the first year an integration firm hits $1 billion. Some of this growth can be attributed to the rampant
In today’s global economy, there are more opportunities than ever before to deploy technology systems around the world. But working globally can create some logistical challenges as businesses try to scale their operations. To overcome the challenges of global AV deployments, companies need global technology partners that can deliver high-quality projects
Make it or break it profitability on global integration projects can come down to project management. This week, Brad Malone is joined by Chris Miller, Executive Director of PSNI Global Alliance. PSNI has built a global network of technology solutions providers that now includes 74 integrators, with 188 offices in
