Are you baffled by how your integration company can keep making the same mistakes project after project? Do you feel you have been climbing an unending, uphill battle trying to focus your employees’ limited time on more valuable work? You’re not alone! In fact, these obstacles are so common in
Management maturity is crucial, and it’s not about who’s been there the longest, it’s a skill which can and must be fostered. “I see a lot of companies where the first five guys in the van are now at the executive table, 30 years later,” says Malone. “There’s nothing wrong
In Parts 1 and 2 of this series on forecasting, Joel Harris details three critical KPIs to help integrators predict future results, followed by how to forecast revenue from your monthly backlog. In this final installment we unlock the predictive value of your new order history. Does your project
While there are many Key Performance Indicators that are useful in managing your systems integration business, Navigate finds three that are critical and not valued highly enough. These three critical Key Performance Indicators help us predict future results: Monthly P&L, specifically recognized revenue for the period Monthly new orders
On this episode of The AV Profession, Brad Malone joins Tim Albright to discuss real-time project numbers – financials, hours, payroll – what are some of the key numbers that integrators need to get right? Financials are always important, but they are also a lag measure. “In
On this episode of The AV Profession, Brad Malone joins Tim Albright to discuss the importance of project reporting. What are the fundamentals of project reporting? “What I find in a lot of integration companies, especially immature organizations, is they are measuring the wrong thing,” says Malone. “Integrators
What are the impacts of being a sales driven organization? On this episode of The AV Profession, Brad Malone joins Tim Albright to talk about the culture of your integration business, and how it can impact your employees and your customers. “Often, when I work with integrators they’ll say,
What is the best way for integrators to address seasonality? This is Part 3 of our blog series from Joel Harris, Understanding Variable Costs is Wildly Important for Your Integration Business. In the first two installments, Harris shared his experience of using a variable cost structure to transform an
On this episode of the Navigator Podcast, Brad Malone is joined by Joel Harris to introduce our new 4 Part blog series: Understanding Variable Costs is Wildly Important for Your Integration Business. The power of variable costs is a topic that Harris is very passionate about, yet it is not
Are there profits hiding in plain sight in your integration business? Remeber, every dollar saved goes directly to profits. Welcome to Part 1 of our new blog series from Joel Harris, Understanding Variable Costs is Wildly Important for Your Integration Business. More than 20 years ago, I discovered
