Leadership is based on service – not ego or power In these unprecedented times we need true leadership from our owners, executive and middle managers, project managers and technical leads (whether they be technicians, engineers, programmers, or service/support). This list may seem long – but leadership is not based
Welcome to The Navigator, our monthly video series dedicated to helping integrators achieve better business results. On this episode, Brad Malone is joined by Brad Dempsey, CEO of Solutions360, to talk about performance standards and what to do when employees do not meet expectations. A question Navigate often hears
Management By Walking Talking Around “Just the act of listening means more than you can imagine to most employees.” ~ Bob Nelson ‘Our employees are our greatest asset,’ is a popular phrase in today’s workplace. And as business leaders, it is critically important to recognize that our people
How important do you think technicians are to an integrator’s brand? On this episode of The Navigator, Brad Malone is joined by Brad Dempsey, CEO at Solutions360 to discuss how technicians are important to the brand of an integration company. This topic is going to be essential as we
Leadership is sexy while management is kind of tough, and that’s where we get into coddling, which is managers who really don’t manage. On this episode of the Navigator podcast, Brad Dempsey, CEO at Solutions360, joins Brad Malone to discuss how these days, it takes courage to manage, and
On today’s episode of The AV Profession, Brad Malone joins Tim Albright to discuss hiring practices and the interview questions you should be asking. Finding and retaining talent is a top priority for integrators, and as we return to the workplace, Navigate is working with many integrators that are in
Do you remember the last major initiative you watched die in your organization? Did it go down with a loud crash? Or was it slowly and quietly suffocated by other competing priorities? What happened? Often, the answer is that the “whirlwind” of urgent activity required to keep things running day-to-day
In his last book, Turn the Ship Around!, (which is one of Brad Malone’s favorite books on leadership), Marquet told the incredible story of abandoning command-and-control leadership on his submarine and empowering his crew to turn the worst performing submarine to the best performer in the fleet. Now, with Leadership
In 2009, Simon Sinek started a movement to help people become more inspired at work, and in turn inspire their colleagues and customers. Since then, millions have been touched by the power of his ideas, including more than 28 million who’ve watched his TED Talk based on START WITH WHY
On this episode of The AV Profession, Brad Malone joins Tim Albright to discuss what qualities make good leaders. Leadership is about creating a vision and inviting people to come along on the journey. And it’s about risk, because you’re putting your name on that vision.
