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Servant Leadership is recommended reading for Navigate Academy Module 10

Servant Leadership

A true classic that remains every bit as relevant today. Greenleaf conceived the idea of servant leadership during a time of chaos in the United States – the late 60’s. For the last 50 years, his writings have been used to instruct, encourage, and motivate leaders to serve as they

Women in project management

Women in Project Management

Is the systems integration industry ready to fully acknowledge the value of women in project management, and support their growth? I hope so, because whether the job is filled by women or men, it’s time to shift the paradigm of project manager from a through-the-ranks, glorified technical lead (someone who

Estimating Process

Who Owns the Estimate – Sales or Operations?

Who should be responsible for the estimating process? One of the issues Navigate often addresses with customer is the estimating process. Today, our own Steve Riley is joined by Tofiq Indawala, Director of Product Management at Solutions360, to discuss who should be responsible for the estimate. “This is a conversation


Resource Management Helps Manage Growth at the McKeon Group

Last week Brad Malone covered some best practices for resource management in our organizations, including: alignment and continuous process improvement. Today, we further explore this theme, with a focus on how to best manage resources while also managing growth.   One of the questions Navigate commonly hears from integrators is

delegate responsibility

Learning that Delegate is not a Bad Word

  How do you delegate responsibility in your integration business? Delegation is a word that can strike fear into even the most savvy of entrepreneurs. However, the issues that come with delegation might stem from the matter of not learning how to delegate responsibility properly. Most people can see advantages

job descriptions

The Value of Job Descriptions

Good job descriptions are the Swiss Army Knife of the human resources business Job descriptions should be right at your fingertips whenever you have an HR matter to address. A principle of organization holds that organization should be based upon the work to be performed, not on the people available to

next-generation leadership

Next-Generation Leadership Training

Is Your Next-Generation of Leadership Ready to Lead? Finding and retaining talent is a hot topic with systems integrators in 2019. NSCA and Navigate commonly hear how many integrators are struggling with developing new leaders to better understand the business, enlarge their contribution, and add more value. Navigate has listened to


Turning Your Ship Around

Leadership should mean giving control rather than taking control and creating leaders rather than forging followers. Many books have been written on the topic of leadership, and Navigate has shared many of them in the past. One of Brad Malone’s favorites is Turn the Ship Around! by David Marquet, a

project management

Creating Project Managers the Right Way

Many organizations that are beginning to mature their business management practices go through a process of determining who to select as their project managers and how to nurture their competence and capabilities. As a certified Project Management Professional and practicing project manager for 25 years, and as someone who’s taught