Most management books are written for CEOs, but The Effective Manager is expressly aimed at managers of any level. An effective manager is one who achieves results and retention. Can you get the job done – and can you do so in a way that not just attracts, but also
There is a simple equation in business: Profit = Sales – Costs If an integration business doesn’t know its costs, then how can it know its profits? Today, understanding costs is more important than ever. As products are commoditized and competitors are lowering their prices, this puts downward pressure on
What is Navigate Academy? Navigate Academy is our online learning platform designed specifically for systems integrators and their related technology partners. This program is designed to teach your team about project management, process management, leadership, culture, and business management in one convenient place. We have dozens of courses,
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service.
Entitlement is an insidious disease that is crippling companies, destroying our economy, and crushing potential. It’s infecting the very roots of business performance, it’s spreading fast, and it may be killing your company. On a recent episode of The Navigator, Daniel Adair, Owner and CFO at Fusion Audio + Video,
Lean Six Sigma is today’s leading technique to maximize production efficiency and maintain control over each step in the managerial process. This is today’s most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. With this book, you’ll discover how to
“The volume and complexity of what we know has exceeded our individual ability to deliver its benefits correctly, safely or reliably.” Atul Gawande At Navigate, we are long-time believers in checklists and documented processes – not only are they a help, they are required for success. As the integration industry
The integration industry is dominated by ever more complex projects, increasing stakeholder involvement and advancements in technology. As a result, metrics and key performance indicators (KPIs) have become increasingly integral to informed decision-making and effective project management. Dashboard reporting systems provide accessible project performance data, and sharing this vital data
Many times the theory of change management makes sense when you’re reading about it, but when it’s time to implement you’re left scratching your head wondering exactly how to go about it. This book will help you put project processes and methodologies into place without any guess work. Claudia Baca
This book of the month, QBQ! The Question Behind the Question, is one of Patrick Britton’s favorites, and his go-to book on personal accountability. No organization, or individual, can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without accountability. QBQ! answers the question –
