This insightful and brilliant analysis of ethics teaches readers valuable skills in evaluating tough choices and arriving at sound conclusions. “A thought-provoking guide to enlightened and progressive personal behavior.” —Jimmy Carter This book was formative for Brad Malone as he grew his department from 3 to 300 people – and
As an industry, Navigate believes we need to focus on growing that next generation of leadership and management. Many integrators are having a hard time finding and retaining talent, for many roles ranging from technicians and engineers, to project managers. This is, in part, because we are not growing them
How do you hand project management forecasting in your integration business? One of the challenges Navigate often hears from project managers is a lack of ability to manage and forecast resources. In this video, Brad Malone is joined by Brad Dempsey, CEO of Solutions360, to discuss how forecasting leads
Integrators regularly ask Navigate for advice about how to grow their services revenue. It often goes something like this, “How do we start this, because right now we have a break fix business? We get calls from our clients and we are very reactive and we take care of them,
Integrators are making the shift from a reactive service model to a proactive support model There has been a lot of discussion in the integrator community about best practices for developing services and support revenue, and how to embrace a recurring revenue model. Today, our own Steve Riley is
I’ve been a student of human behavior and performance for as long as I can remember. In second grade, I noticed that the kids who were the loudest in class also did poorly on their schoolwork. I correlated loud voices with bad grades. (For the record, I have no data
Introducing Navigate Academy, an online training platform developed exclusively for systems integration and related technology companies. Over the last decade, the audiovisual integration industry has seen monumental advances in technology and systems. With those advances come more difficult challenges when it comes to selling and managing multiple overlapping projects, which
