The Dollarization Discipline shows organizations and marketers how to effectively communicate the economic value created by their products and services. Every day, good integration companies suffer because they create value for customers, yet they are unable to fully explain the value customers get from their solutions. Then the decision falls
Management maturity is crucial, and it’s not about who’s been there the longest, it’s a skill which can and must be fostered. “I see a lot of companies where the first five guys in the van are now at the executive table, 30 years later,” says Malone. “There’s nothing wrong
Navigate Management Consulting announces that Joel Harris has joined the firm. Joel brings more than 25 years of experience in executive and leadership positions in systems integration businesses where he has a proven track record of successfully leading, designing, implementing, and executing organizational transformation as well as efficiency-driven improvements. Joel
On this episode of the AV Profession, Brad Malone joins Tim Albright to discuss human resource management. How can integrators make sure that their human resources are where they’re supposed to be, when they’re supposed to be there? It can be a real juggling act when integrators are sharing
As someone who values business decisions based on hard data, I have long mined my backlog data to determine how I can use it to predict profit in a period. In a project-driven integration business, if you can accurately forecast revenue, you can also accurately predict that period’s net
One of Eli Goldratt’s convictions was that the goal of an individual or an organization should not be defined in absolute terms. A good definition of a goal is one that sets us on a path of ongoing improvement. Written in a fast-paced thriller style, The Goal, a gripping novel,
On this episode of The AV Profession, Brad Malone joins Tim Albright to discuss the importance of project reporting. What are the fundamentals of project reporting? “What I find in a lot of integration companies, especially immature organizations, is they are measuring the wrong thing,” says Malone. “Integrators
Expanded, updated, and more relevant than ever, this bestselling business classic describes a business system for the twenty-first century that is based on the Toyota (lean) model, which combines operational excellence with value-based strategies to produce steady growth through a wide range of economic conditions. The firms profiled in Lean
Welcome back to the final installment in our blog series from Joel Harris, Understanding Variable Costs is Wildly Important for Your Integration Business. How do you handle routine seasonal variability, peak demand, and one-time opportunities in your integration business? Most integration businesses I work with have a hired permanent
Welcome to the second installment in Navigate’s guest blog series from Joel Harris, Understanding Variable Costs is Wildly Important for Your Integration Business. In Part 1, Joel shared his experience of using a variable cost structure to transform an acquisition from losses into profit. Since then, he has applied
