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Project Managers Spotlight on Change Management

Project Manager’s Spotlight on Change Management

Many times the theory of change management makes sense when you’re reading about it, but when it’s time to implement you’re left scratching your head wondering exactly how to go about it. This book will help you put project processes and methodologies into place without any guess work. Claudia Baca

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What Is a Work Breakdown Structure

What Is a Work Breakdown Structure?

A work breakdown structure serves many critical purposes, the most important of which is defining the work to be performed and breaking it into manageable components. For systems integrators, a Work Breakdown Structure (WBS) provides the building blocks for successful Project Management. In the 1950s, the U.S. Department of Defense

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Ruthless Consistency

Ruthless Consistency

When all is said and done, a lot more gets said than done. What is the antidote to this? Ruthless Consistency! The underlying premise of Ruthless Consistency is that leaders, despite good intentions, are not as committed as they need to be. According to Harvard Business Review, most studies still

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What the Customer Wants You to Know

What the Customer Wants You to Know

We have to face the truth: the process of selling is broken. Customers have more choices and are under intense pressure. Yet few companies are facing this reality. More than ever these days, the sales process tends to be a war about price, a frustrating, unpleasant war that takes all

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Does your bonus plan contribute to profitable growth?

Does Your Bonus Plan Contribute to Profitable Growth?

Navigate frequently comes across the concept of integrators using profit sharing and project-based bonuses to drive growth. On this episode of the Navigator, Brad Demspey, CEO of Solutions360 joins Brad Malone to discuss how integrators can successfuly implement financial incentives that help grow the business.   A lot of integrators

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The Age of the Customer

The Age of the Customer

This has never happened before. You are operating your business in a time when something is happening that is so momentous it has never happened before. Jim Blasingame identifies it as an epochal marketplace shift that’s causing the 10,000-year-old Age of the Seller to be replaced by the Age of

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Navigate's Four Pillars of Support

Navigate’s Four Pillars of Support

Integrators are making the shift from a reactive service model to a proactive support model There has been a lot of discussion in the integrator community about best practices for developing services and support revenue, and how to embrace a recurring revenue model.   Today, our own Steve Riley is

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