leadership takes courage

Leadership Takes Courage

Leadership is based on service – not ego or power   In these unprecedented times we need true leadership from our owners, executive and middle managers, project managers and technical leads (whether they be technicians, engineers, programmers, or service/support). This list may seem long – but leadership is not based

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Build Your Leadership Team

Did You Use the Pandemic to Build Your Leadership Team?

On this episode of the Navigator, Brad Malone is joined by Brad Dempsey and Joel Harris. One of the conversations our panel has been having with integrators is, did they use the pandemic as an opportunity to increase the capabilities of their leadership team, or did they waste it? During

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Ask the right interview questions

Are You Asking the Right Interview Questions?

On today’s episode of The AV Profession, Brad Malone joins Tim Albright to discuss hiring practices and the interview questions you should be asking. Finding and retaining talent is a top priority for integrators, and as we return to the workplace, Navigate is working with many integrators that are in

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strategic planning is essential for your integration business

Strategic Planning Is Essential for Your Integration Business

What is your excuse for not having a living, actionable, updated strategic plan?    We accept the wisdom of the ages that planning for the future is important, yet many of us are reluctant to invest the time, energy and resources into planning for our business success. Strategic planning is

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Start with WHY

START WITH WHY

In 2009, Simon Sinek started a movement to help people become more inspired at work, and in turn inspire their colleagues and customers. Since then, millions have been touched by the power of his ideas, including more than 28 million who’ve watched his TED Talk based on START WITH WHY

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What Qualities Make Good Leaders?

What Qualities Make Good Leaders?

  On this episode of The AV Profession, Brad Malone joins Tim Albright to discuss what qualities make good leaders.   Leadership is about creating a vision and inviting people to come along on the journey.   And it’s about risk, because you’re putting your name on that vision.  

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Establishing core values and ethics

Establishing Core Values and Ethics

Back By Popular Demand: Establishing Core Values and Ethics is one of Brad Malone’s ‘most read’ pieces of content of all time. Although it was written several years ago, this article remains every bit as relevant today.   We have all heard how different generations of people (baby boomers, Gen

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Built to Last

Built to Last

Built to Last examines 18 truly exceptional and long-lasting companies and studies each in direct comparison to one of its top competitors. It follows these companies from their very beginnings to the present day – as start-ups, as midsize companies, and as large corporations. What makes the truly exceptional companies

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The Age of the Customer

The Age of the Customer

This has never happened before. You are operating your business in a time when something is happening that is so momentous it has never happened before. Jim Blasingame identifies it as an epochal marketplace shift that’s causing the 10,000-year-old Age of the Seller to be replaced by the Age of

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