Effective communication is the most powerful tool a manager can use. This is especially true for project managers who are tasked with coordinating the efforts of every project member as well as maintaining an open dialog with Senior Executives. Helping professionals achieve a high-level of communications expertise is the goal
What’s the secret to sales success? If you’re like most business leaders, you’d say it’s fundamentally about relationships-and you’d be wrong. The best salespeople don’t just build relationships with customers. They challenge them. The need to understand what top-performing reps are doing that their average performing colleagues are not drove
If there’s one thing we’ve learned it’s that widespread and difficult change is no longer the exception. It’s the rule. Guiding change may be the ultimate test of a leader. No business survives over the long term if it can’t reinvent itself. But human nature being what it is, the
Most management books are written for CEOs, but The Effective Manager is expressly aimed at managers of any level. An effective manager is one who achieves results and retention. Can you get the job done – and can you do so in a way that not just attracts, but also
There is a simple equation in business: Profit = Sales – Costs If an integration business doesn’t know its costs, then how can it know its profits? Today, understanding costs is more important than ever. As products are commoditized and competitors are lowering their prices, this puts downward pressure on
What is Navigate Academy? Navigate Academy is our online learning platform designed specifically for systems integrators and their related technology partners. This program is designed to teach your team about project management, process management, leadership, culture, and business management in one convenient place. We have dozens of courses,
In The Truth About Employee Engagement, Patrick Lencioni takes on the universal problem of job dissatisfaction. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and
The DNA of Strategy Execution: Next Generation Project Management and PMO provides innovative insights for organizational project management and PMO. In a world where there are more questions than answers every leader will need to learn to dance to a different beat. Just as DNA contains the genetic instructions used in
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service.
Entitlement is an insidious disease that is crippling companies, destroying our economy, and crushing potential. It’s infecting the very roots of business performance, it’s spreading fast, and it may be killing your company. On a recent episode of The Navigator, Daniel Adair, Owner and CFO at Fusion Audio + Video,
