When we talk about succession planning, people often associate that with selling your company and handing the keys to a new king of the castle. But succession planning is about so much more than that – is the castle healthy? That is the subject of this episode of The
There are three characteristics that are fundamental to the most successful, and results producing leaders: Authenticity: Well-developed self-awareness that openly faces strengths, vulnerabilities, and development challenges. Influence: Meaningful communication that connects with people by reminding self and other what is genuinely important. Value Creation: Passion and aspiration to serve multiple
One of Brad Malone’s favorite books on leadership s is Turn the Ship Around! by David Marquet, a retired Navy officer. When he was appointed captain of the USS Santa Fe, a nuclear-powered submarine, the ship was plagued by poor morale, poor performance, and the worst retention in the fleet.
There is a lot of drama and myths around finances, and this is largely because people do not understand the meaning of the numbers. On this episode of The AV Profession, Tim Albright and Brad Malone discuss how financial metrics can give your integration business the power of knowledge.
How do you hand project management forecasting in your integration business? One of the challenges Navigate often hears from project managers is a lack of ability to manage and forecast resources. In this video, Brad Malone is joined by Brad Dempsey, CEO of Solutions360, to discuss how forecasting leads
Integrators regularly ask Navigate for advice about how to grow their services revenue. It often goes something like this, “How do we start this, because right now we have a break fix business? We get calls from our clients and we are very reactive and we take care of them,
Integrators are making the shift from a reactive service model to a proactive support model There has been a lot of discussion in the integrator community about best practices for developing services and support revenue, and how to embrace a recurring revenue model. Today, our own Steve Riley is
Introducing Navigate Academy, an online training platform developed exclusively for systems integration and related technology companies. Over the last decade, the audiovisual integration industry has seen monumental advances in technology and systems. With those advances come more difficult challenges when it comes to selling and managing multiple overlapping projects, which
Who should be responsible for the estimating process? One of the issues Navigate often addresses with customer is the estimating process. Today, our own Steve Riley is joined by Tofiq Indawala, Director of Product Management at Solutions360, to discuss who should be responsible for the estimate. “This is a conversation
With 2,500 people, and 7,800 installations in 2019, how does AVI-SPL work through standards, process and accountability? There is a lot of growth in the AV industry, and 2020 could be the first year an integration firm hits $1 billion. Some of this growth can be attributed to the rampant
