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Project Managers Spotlight on Change Management

Project Manager’s Spotlight on Change Management

Many times the theory of change management makes sense when you’re reading about it, but when it’s time to implement you’re left scratching your head wondering exactly how to go about it. This book will help you put project processes and methodologies into place without any guess work. Claudia Baca

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What Is a Work Breakdown Structure

What Is a Work Breakdown Structure?

A work breakdown structure serves many critical purposes, the most important of which is defining the work to be performed and breaking it into manageable components. For systems integrators, a Work Breakdown Structure (WBS) provides the building blocks for successful Project Management. In the 1950s, the U.S. Department of Defense

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Patrick Britton joins Navigate

Patrick Britton Joins Navigate Management Consulting

Navigate Management Consulting announces that Patrick Britton has joined the firm Patrick Britton has 25 years of experience in the audiovisual and visual communications industry, working for large and small systems integrators in roles covering all facets of the industry from sales to Project Management to General Manager and CEO.

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Your Technicians Are Your Brand

Your Technicians Are Your Brand!

How important do you think technicians are to an integrator’s brand? On this episode of The Navigator, Brad Malone is joined by Brad Dempsey, CEO at Solutions360 to discuss how technicians are important to the brand of an integration company.   This topic is going to be essential as we

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The Missing Strategic Imperative

The Missing Strategic Imperative

What is the strategic imperative for your integration business? In the first two parts of this blog series, Joel Harris talked about how strategic planning is essential for your integration business, and it is an activity that integrators should engage in every year.   Today, we continue this conversation with

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The Dollarization Discipline

The Dollarization Discipline

The Dollarization Discipline shows organizations and marketers how to effectively communicate the economic value created by their products and services. Every day, good integration companies suffer because they create value for customers, yet they are unable to fully explain the value customers get from their solutions. Then the decision falls

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Ruthless Consistency

Ruthless Consistency

When all is said and done, a lot more gets said than done. What is the antidote to this? Ruthless Consistency! The underlying premise of Ruthless Consistency is that leaders, despite good intentions, are not as committed as they need to be. According to Harvard Business Review, most studies still

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What the Customer Wants You to Know

What the Customer Wants You to Know

We have to face the truth: the process of selling is broken. Customers have more choices and are under intense pressure. Yet few companies are facing this reality. More than ever these days, the sales process tends to be a war about price, a frustrating, unpleasant war that takes all

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Establishing core values and ethics

Establishing Core Values and Ethics

Back By Popular Demand: Establishing Core Values and Ethics is one of Brad Malone’s ‘most read’ pieces of content of all time. Although it was written several years ago, this article remains every bit as relevant today.   We have all heard how different generations of people (baby boomers, Gen

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Does your bonus plan contribute to profitable growth?

Does Your Bonus Plan Contribute to Profitable Growth?

Navigate frequently comes across the concept of integrators using profit sharing and project-based bonuses to drive growth. On this episode of the Navigator, Brad Demspey, CEO of Solutions360 joins Brad Malone to discuss how integrators can successfuly implement financial incentives that help grow the business.   A lot of integrators

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