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Leadership is Language

Leadership is Language

In his last book, Turn the Ship Around!, (which is one of Brad Malone’s favorite books on leadership), Marquet told the incredible story of abandoning command-and-control leadership on his submarine and empowering his crew to turn the worst performing submarine to the best performer in the fleet. Now, with Leadership

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Start with WHY

START WITH WHY

In 2009, Simon Sinek started a movement to help people become more inspired at work, and in turn inspire their colleagues and customers. Since then, millions have been touched by the power of his ideas, including more than 28 million who’ve watched his TED Talk based on START WITH WHY

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Ruthless Consistency

Ruthless Consistency

When all is said and done, a lot more gets said than done. What is the antidote to this? Ruthless Consistency! The underlying premise of Ruthless Consistency is that leaders, despite good intentions, are not as committed as they need to be. According to Harvard Business Review, most studies still

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What Qualities Make Good Leaders?

What Qualities Make Good Leaders?

  On this episode of The AV Profession, Brad Malone joins Tim Albright to discuss what qualities make good leaders.   Leadership is about creating a vision and inviting people to come along on the journey.   And it’s about risk, because you’re putting your name on that vision.  

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What the Customer Wants You to Know

What the Customer Wants You to Know

We have to face the truth: the process of selling is broken. Customers have more choices and are under intense pressure. Yet few companies are facing this reality. More than ever these days, the sales process tends to be a war about price, a frustrating, unpleasant war that takes all

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Establishing core values and ethics

Establishing Core Values and Ethics

Back By Popular Demand: Establishing Core Values and Ethics is one of Brad Malone’s ‘most read’ pieces of content of all time. Although it was written several years ago, this article remains every bit as relevant today.   We have all heard how different generations of people (baby boomers, Gen

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Multipliers

Multipliers

Multipliers can have a resoundingly positive and profitable effect on organizations—getting more done with fewer resources, developing and attracting talent, and cultivating new ideas and energy to drive organizational change and innovation. We have all had experience with two dramatically different types of leaders. The first type drains intelligence, energy, and

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Servant Leadership is recommended reading for Navigate Academy Module 10

Servant Leadership

A true classic that remains every bit as relevant today. Greenleaf conceived the idea of servant leadership during a time of chaos in the United States – the late 60’s. For the last 50 years, his writings have been used to instruct, encourage, and motivate leaders to serve as they

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The Age of the Customer

The Age of the Customer

This has never happened before. You are operating your business in a time when something is happening that is so momentous it has never happened before. Jim Blasingame identifies it as an epochal marketplace shift that’s causing the 10,000-year-old Age of the Seller to be replaced by the Age of

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