What are the impacts of being a sales driven organization? On this episode of The AV Profession, Brad Malone joins Tim Albright to talk about the culture of your integration business, and how it can impact your employees and your customers. “Often, when I work with integrators they’ll say,
As an industry, Navigate believes we need to focus on growing that next generation of leadership and management. Many integrators are having a hard time finding and retaining talent, for many roles ranging from technicians and engineers, to project managers. This is, in part, because we are not growing them
As I work with multiple companies and facilitate numerous courses, I’m often struck by the apparent lack of joy and fulfillment I see in and feel from executives, managers, and employees. Have you also seen and felt this trend in your workplace? What happened to the adage “Choose
Is the systems integration industry ready to fully acknowledge the value of women in project management, and support their growth? I hope so, because whether the job is filled by women or men, it’s time to shift the paradigm of project manager from a through-the-ranks, glorified technical lead (someone who
Friend vs Manager I’ve had many conversations recently with owners, directors, managers and employees at AV integration companies about the topic of accountability — or the lack thereof. When I ask them about their frustrations with both their direct reports, peers and others in the organization, I hear answers like,
Why is hypocrisy a killer of a company culture? In previous podcasts, Brad Malone and Tim Albright have touched on the concept of hypocrisy, such as instances when the superstar salesperson is given preferential treatment. But we have never really delved into this idea, and explored the negative impact hypocrisy
Make it or break it profitability on global integration projects can come down to project management. This week, Brad Malone is joined by Chris Miller, Executive Director of PSNI Global Alliance. PSNI has built a global network of technology solutions providers that now includes 74 integrators, with 188 offices in
About six years ago I was having a beer with a business development director of a system integration client of ours. He shared a memorable story with me, which I’ll paraphrase below. “Chris, I’ll tell you what concerns me – and it’s not our competition. A few weeks ago, I
I find that “morale” is one of those words like “culture.” We know we’ve got one – it just usually isn’t what we exactly desire or picture it to be. And somehow, we often feel powerless, or at a disadvantage to measure it, and take action to directly impact it.
In previous blog posts, we have talked discussed the direct linkage between the level of quality delivered within an AV systems integration project and the level of pride in that accomplishment. Pride is a feeling that you respect yourself and deserve to be respected by other people; or a feeling
