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The Truth About Employee Engagement

The Truth About Employee Engagement

In The Truth About Employee Engagement, Patrick Lencioni takes on the universal problem of job dissatisfaction. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and

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Ownership Thinking

Ownership Thinking

Entitlement is an insidious disease that is crippling companies, destroying our economy, and crushing potential. It’s infecting the very roots of business performance, it’s spreading fast, and it may be killing your company. On a recent episode of The Navigator, Daniel Adair, Owner and CFO at Fusion Audio + Video,

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The Value in Employee Engagement

The Value in Employee Engagement

Why is employee engagement important? According to the U.S. Bureau of Labor Statistics, a record 47.4 million Americans voluntarily quit their jobs in 2021. This mass exodus from the workforce was no doubt spurred on by COVID-19. However, this trend began before the pandemic, and challenges with finding and retaining talent

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Bringing Out the Best in People

Bringing Out the Best in People

Bringing Out the Best in People is a very easy read and a great introduction to Performance Management and Organizational Behavior Management. Aubrey Daniels is one of Brad Malone’s “go-to” authors when the topic is about performance management and motivation. “He always has great examples, and follows the “why, what,

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Management by Talking Around

Management by Talking Around

Management By Walking Talking Around   “Just the act of listening means more than you can imagine to most employees.” Bob Nelson   ‘Our employees are our greatest asset,’ is a popular phrase in today’s workplace.   And as business leaders, it is critically important to recognize that our people

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Patrick Britton joins Navigate

Patrick Britton Joins Navigate Management Consulting

Navigate Management Consulting announces that Patrick Britton has joined the firm Patrick Britton has 25 years of experience in the audiovisual and visual communications industry, working for large and small systems integrators in roles covering all facets of the industry from sales to Project Management to General Manager and CEO.

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Your Technicians Are Your Brand

Your Technicians Are Your Brand!

How important do you think technicians are to an integrator’s brand? On this episode of The Navigator, Brad Malone is joined by Brad Dempsey, CEO at Solutions360 to discuss how technicians are important to the brand of an integration company.   This topic is going to be essential as we

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Leadership is Language

Leadership is Language

In his last book, Turn the Ship Around!, (which is one of Brad Malone’s favorite books on leadership), Marquet told the incredible story of abandoning command-and-control leadership on his submarine and empowering his crew to turn the worst performing submarine to the best performer in the fleet. Now, with Leadership

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Ruthless Consistency

Ruthless Consistency

When all is said and done, a lot more gets said than done. What is the antidote to this? Ruthless Consistency! The underlying premise of Ruthless Consistency is that leaders, despite good intentions, are not as committed as they need to be. According to Harvard Business Review, most studies still

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What Qualities Make Good Leaders?

What Qualities Make Good Leaders?

  On this episode of The AV Profession, Brad Malone joins Tim Albright to discuss what qualities make good leaders.   Leadership is about creating a vision and inviting people to come along on the journey.   And it’s about risk, because you’re putting your name on that vision.  

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