Working with several companies in last few months, and in many conversations with all levels of the organization, I’ve reminded myself that I’m saying things my Dad used to say – which is fine – I like and respect my Dad. One of those was “praise in public, correct in
Multipliers can have a resoundingly positive and profitable effect on organizations—getting more done with fewer resources, developing and attracting talent, and cultivating new ideas and energy to drive organizational change and innovation. We have all had experience with two dramatically different types of leaders. The first type drains intelligence, energy, and
This has never happened before. You are operating your business in a time when something is happening that is so momentous it has never happened before. Jim Blasingame identifies it as an epochal marketplace shift that’s causing the 10,000-year-old Age of the Seller to be replaced by the Age of
As an industry, Navigate believes we need to focus on growing that next generation of leadership and management. Many integrators are having a hard time finding and retaining talent, for many roles ranging from technicians and engineers, to project managers. This is, in part, because we are not growing them
There is a lot of drama and myths around finances, and this is largely because people do not understand the meaning of the numbers. On this episode of The AV Profession, Tim Albright and Brad Malone discuss how financial metrics can give your integration business the power of knowledge.
As I work with multiple companies and facilitate numerous courses, I’m often struck by the apparent lack of joy and fulfillment I see in and feel from executives, managers, and employees. Have you also seen and felt this trend in your workplace? What happened to the adage “Choose
I’ve been a student of human behavior and performance for as long as I can remember. In second grade, I noticed that the kids who were the loudest in class also did poorly on their schoolwork. I correlated loud voices with bad grades. (For the record, I have no data
Friend vs Manager I’ve had many conversations recently with owners, directors, managers and employees at AV integration companies about the topic of accountability — or the lack thereof. When I ask them about their frustrations with both their direct reports, peers and others in the organization, I hear answers like,
Why is hypocrisy a killer of a company culture? In previous podcasts, Brad Malone and Tim Albright have touched on the concept of hypocrisy, such as instances when the superstar salesperson is given preferential treatment. But we have never really delved into this idea, and explored the negative impact hypocrisy
When we follow standards, it allows us to establish, measure and assure a level of quality, and predictability to our clients, and to one another. These days, many people have a hard time understanding why some people don’t seem to know how or care about doing the “right things” the
