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fundamentals of project reporting

What Are the Fundamentals of Project Reporting?

  On this episode of The AV Profession, Brad Malone joins Tim Albright to discuss the importance of project reporting.   What are the fundamentals of project reporting? “What I find in a lot of integration companies, especially immature organizations, is they are measuring the wrong thing,” says Malone. “Integrators

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Knowledge is Power

Knowledge is Power

There is a lot of drama and myths around finances, and this is largely because people do not understand the meaning of the numbers. On this episode of The AV Profession, Tim Albright and Brad Malone discuss how financial metrics can give your integration business the power of knowledge.  

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ham for dinner - purpose of your processes

What is the Purpose of Your Processes?

Everyone should understand why processes are in place. If an integrator is engaging in an activity on a daily basis, the people need to know why. What is the purpose of your processes? And does everyone understand the value? Mature companies document and improve their processes incrementally — in a

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quality and metrics should start with the design process

Quality and Metrics Should Start with the Design Process

One of the things Navigate often hears from integrators is that they focus on putting quality into commissioning. Today, Brad is joined by Jim Maltese, Vice President of Quality Standards with Level 3 AV, to discuss why you should also build quality and metrics into the design process. “It’s like

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metrics drive behavior

Using Metrics to Drive the Right Behavior

  Metrics drive behavior, but what behavior are we trying to drive? The goal should be to have the right people, with the right skills, doing the right things for the company to meet today’s and tomorrow’s business strategy.   Navigate works with integrators to set up key performance indicators,

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cascading metrics

Cascading Metrics Drive Performance

It’s no secret that at Navigate, we love metrics! Performance metrics are critical for the success of your integration business. Without the ability to measure performance, management cannot be effective. And you can’t determine what constitutes a good performance without having good metrics. One of the buzzwords we are hearing

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keeping score

Measuring for Measuring’s Sake

How do you keep score in your integration business, and who is responsible for it? A lot of organizations have goals, but they’re soft like, “We’re going to increase sales.” That’s good, but based on what? Is it based on revenue? Profit? Market share? And how do you measure your progress?

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Use Data to Circumvent Risks

Do you lack the information you need to properly run your integration business? Most integrators unfortunately answer ‘yes’ to this question. Without the right data, you take the risk of running into trouble within your company.

On this episode of The AV Profession, David McNutt and Tim Albright continue the conversation of risk management. How should you use metrics and information to make the right decisions? What information systems are critical to running a successful integration business? How can you use data to circumvent risks?

Listen to find out!

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