Last week Brad Malone covered some best practices for resource management in our organizations, including: alignment and continuous process improvement. Today, we further explore this theme, with a focus on how to best manage resources while also managing growth. One of the questions Navigate commonly hears from integrators is
How do you delegate responsibility in your integration business? Delegation is a word that can strike fear into even the most savvy of entrepreneurs. However, the issues that come with delegation might stem from the matter of not learning how to delegate responsibility properly. Most people can see advantages
It was another great year for Navigate at InfoComm 2019! Before the show opened, we had four action-packed days of Project Management training at InfoComm University, and that was just the warm-up! Then we hit the floor where we interviewed several of our Partners, who shared their perspectives on the
It’s no secret that at Navigate, we love metrics! Performance metrics are critical for the success of your integration business. Without the ability to measure performance, management cannot be effective. And you can’t determine what constitutes a good performance without having good metrics. One of the buzzwords we are hearing
One of the biggest issues technology integrators face today is hiring and retaining the right people. In the beginning, when you first started your integration business, HR’s main job was finding the right talent and putting them in the right seat. Typically, the hiring, firing and retaining of employees start
What’s interesting, humorous or even sad, is an integrator’s ability to say when a project is done and when it is done-done. The project closure process can happen many ways. Some project closures are positive, but many are negative. Last week, we discussed the processes integrators can put in place
How do you keep score in your integration business, and who is responsible for it? A lot of organizations have goals, but they’re soft like, “We’re going to increase sales.” That’s good, but based on what? Is it based on revenue? Profit? Market share? And how do you measure your progress?
Leadership should mean giving control rather than taking control and creating leaders rather than forging followers. Many books have been written on the topic of leadership, and Navigate has shared many of them in the past. One of Brad Malone’s favorites is Turn the Ship Around! by David Marquet, a
We’re growing, but what does that really mean? We have heard so much over the past five or 10 years about the concept of growth. Everybody talks about it, but does anybody really knows what it means? What does growth mean to you? That is the topic of this week’s
Last week we learned about How to Create Project Managers the Right Way. But successful projects require much more than just good project managers. In fact, you could argue that the success (or failure) of a project is determined before the project manager ever gets involved. That is the topic
