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QBQ! The Question Behind the Question
This book of the month, QBQ! The Question Behind the Question, is one of Patrick Britton’s favorites, and his go-to book on personal accountability. No organization, or individual, can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without accountability. QBQ! answers the question –
The Effective Executive
What makes an effective executive? The measure of the executive is the ability to “get the right things done.” This usually involves doing what other people have overlooked, as well as avoiding what is unproductive. Intelligence, imagination, and knowledge may all be wasted in an executive job without the acquired
Bringing Out the Best in People
Bringing Out the Best in People is a very easy read and a great introduction to Performance Management and Organizational Behavior Management. Aubrey Daniels is one of Brad Malone’s “go-to” authors when the topic is about performance management and motivation. “He always has great examples, and follows the “why, what,
Against the Gods
When we think of risk it typically conjures up negative connotations. Why is that? “This book helped me to realize that proactive risk management can be a positive experience, versus the negative one most people hold onto when thinking of risks,” says Brad Malone. “Humankind has typically grown through adversity,
Leaders Eat Last
Leaders Eat Last is for those who want to feel they and their work matter and for those who want to inspire others to feel the same. Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home
Good Leaders Ask Great Questions
In Good Leaders Ask Great Questions, John Maxwell shares the art of asking questions, using them to learn and grow, connect with people, challenge yourself, improve your team, and develop better ideas. Leaders must ask questions to develop and grow, and this holds true throughout your career. The more questions
The 4 Disciplines of Execution
Do you remember the last major initiative you watched die in your organization? Did it go down with a loud crash? Or was it slowly and quietly suffocated by other competing priorities? What happened? Often, the answer is that the “whirlwind” of urgent activity required to keep things running day-to-day
Leadership is Language
In his last book, Turn the Ship Around!, (which is one of Brad Malone’s favorite books on leadership), Marquet told the incredible story of abandoning command-and-control leadership on his submarine and empowering his crew to turn the worst performing submarine to the best performer in the fleet. Now, with Leadership
The Dollarization Discipline
The Dollarization Discipline shows organizations and marketers how to effectively communicate the economic value created by their products and services. Every day, good integration companies suffer because they create value for customers, yet they are unable to fully explain the value customers get from their solutions. Then the decision falls
START WITH WHY
In 2009, Simon Sinek started a movement to help people become more inspired at work, and in turn inspire their colleagues and customers. Since then, millions have been touched by the power of his ideas, including more than 28 million who’ve watched his TED Talk based on START WITH WHY
Ruthless Consistency
When all is said and done, a lot more gets said than done. What is the antidote to this? Ruthless Consistency! The underlying premise of Ruthless Consistency is that leaders, despite good intentions, are not as committed as they need to be. According to Harvard Business Review, most studies still
What the Customer Wants You to Know
We have to face the truth: the process of selling is broken. Customers have more choices and are under intense pressure. Yet few companies are facing this reality. More than ever these days, the sales process tends to be a war about price, a frustrating, unpleasant war that takes all
Built to Last
Built to Last examines 18 truly exceptional and long-lasting companies and studies each in direct comparison to one of its top competitors. It follows these companies from their very beginnings to the present day – as start-ups, as midsize companies, and as large corporations. What makes the truly exceptional companies
The Goal
One of Eli Goldratt’s convictions was that the goal of an individual or an organization should not be defined in absolute terms. A good definition of a goal is one that sets us on a path of ongoing improvement. Written in a fast-paced thriller style, The Goal, a gripping novel,
Multipliers
Multipliers can have a resoundingly positive and profitable effect on organizations—getting more done with fewer resources, developing and attracting talent, and cultivating new ideas and energy to drive organizational change and innovation. We have all had experience with two dramatically different types of leaders. The first type drains intelligence, energy, and
The Lean Startup
For many years, The Lean Startup has been a favorite book of our podcast guest for Navigate Academy Module 11, Brian James, Director of Sales and Engineering at Neurilink. The chapters on testing are particularly relevant for this new time and age we are living through. Are there small, lightweight
Servant Leadership
A true classic that remains every bit as relevant today. Greenleaf conceived the idea of servant leadership during a time of chaos in the United States – the late 60’s. For the last 50 years, his writings have been used to instruct, encourage, and motivate leaders to serve as they
The Age of the Customer
This has never happened before. You are operating your business in a time when something is happening that is so momentous it has never happened before. Jim Blasingame identifies it as an epochal marketplace shift that’s causing the 10,000-year-old Age of the Seller to be replaced by the Age of
Profitable Growth Is Everyone’s Business
Ram Charan is a prolific business writer, and we like his books because they are all very practical and usable. As you think about how to grow revenue, Profitable Growth Is Everyone’s Business has some wonderful insights about how you should go about that, versus just adding sales numbers to
Lean Thinking
Expanded, updated, and more relevant than ever, this bestselling business classic describes a business system for the twenty-first century that is based on the Toyota (lean) model, which combines operational excellence with value-based strategies to produce steady growth through a wide range of economic conditions. The firms profiled in Lean
How Good People Make Tough Choices
This insightful and brilliant analysis of ethics teaches readers valuable skills in evaluating tough choices and arriving at sound conclusions. “A thought-provoking guide to enlightened and progressive personal behavior.” —Jimmy Carter This book was formative for Brad Malone as he grew his department from 3 to 300 people – and
The E-Myth Revisited
The E-Myth has been a pivotal book in Brad Malone’s career growth as both a consultant and a business owner – he bought his first copy in 1992. It helped to separate his role(s) as individual technical contributor and business owner – and learn how to prioritize and execute the
The One Minute Manager
As an industry, Navigate believes we need to focus on growing that next generation of leadership and management. Many integrators are having a hard time finding and retaining talent, for many roles ranging from technicians and engineers, to project managers. This is, in part, because we are not growing them
Leadership from the Inside Out
There are three characteristics that are fundamental to the most successful, and results producing leaders: Authenticity: Well-developed self-awareness that openly faces strengths, vulnerabilities, and development challenges. Influence: Meaningful communication that connects with people by reminding self and other what is genuinely important. Value Creation: Passion and aspiration to serve multiple
Navigate Academy
Online training for systems integrators and their technology partners.